Testimonials

Upon hearing the news that i would lose my hair during chemo, I googled, “How to keep your hair during chemo.”  Cold capping came up and I began reading all about it.  I asked my nurse at Weill Cornell hospital and she put me in touch with Claudia at Right Arm.  From the point of contact till the end of my chemo treatment, I was treated like family.  I was so scared and anxious the day of my first chemo treatment but when I met my capper  I was immediately put at ease and felt like everything was going to be OK.  Well, I have my hair and feel like myself when I look in the mirror.  I can’t thank Claudia and Right Arm enough for allowing me to keep my hair and making chemo not take everything from me.

Teresa Ramos, October 2019

Claudia and her capping team have been so wonderful to me during my cancer/chemotherapy ordeal. Claudia is the woman who will set up your rental of the penguin caps, she schedules you with a capper, and answers all my million e-mails asking for advice to get through this cold capping journey. She’ll call you and answer e-mails late at night and even on the weekends! She is amazing and its so very obvious that she cares about you and does everything in her power to help you keep your hair! Her cappers are amazing and warm as well. I’ve seen 3 cappers because I have 18 weekly chemo treatments and they are all great! They do a great job administering the cold capping and making sure even that the nursing team is taking care of me properly! I wholeheartedly recommend using Claudia and her capping team! They are absolutely wonderful!

Tanja G., December 2019

She squeezed my hand as if I was receiving a Flu shot.
She made sure I had ‘warmed’ socks to wear as I needed them.
She adjusted the cold cap, the blanket, the seat, the conversation – to fit my comfort & needs.
She quietly sat invisible in the room out of the way of the staff.
She was professional and so very knowledgeable about what was happening to me.
She talked about whatever you wanted to talk about and stayed silent when you needed it.
She introduced us to the deliciousness of a Heritage turkey for Thanksgiving.
She made family members feel welcome.
She made family members feel a part of the healing.
She made us laugh.
She made us silly.
She made us confident that all would be OK.
Oh – and did I forget to mention, she was there to save my hair.
And, by the way – SHE DID!
She is MY FRIEND for LIFE.

A.M., 2018 to 2019

If you are reading this, I know that you are in the midst of what can be a very confusing and difficult time. But here is the good news. It is entirely possible to minimize the sense of uncertainty and preserve the perception of your healthy self by keeping your hair during chemo. I was a Penguin Caps user during my three months of chemo in the spring and summer of 2018. My technician arrived before my session, and talked me through the process of cold capping. She not only was an excellent technician, but was so knowledgeable about how to care for my hair throughout chemo and beyond to ensure that I would have the best results. I came through my treatment without losing a bit of hair. In fact, my hair before chemo was pretty much straight, and now it curls without anything but a quick blow dry and conditioner. My hairdresser checks me every time I go in for cut and color, and she is amazed at how well my hair has survived over the past year.
This was my experience. I cannot speak to the different chemo regimens, and if there is any difference in the results from one chemo to another. This is a conversation you should have with your doctor and with the Penguin rep.
Many women make the decision to shave their heads, and accept hair loss as part of treatment. I totally respect that decision, as this is such a personal choice each woman must make. For me, keeping my hair somehow made me feel like “myself”, and I have no doubt that the transition back to life after chemo was made a bit easier because of it.
Whatever decision is right for you, I wish you all the best in this journey towards health!

D.R., December 2019

Claudia and my capper were a shining light at a dark time in my life. The idea of losing all my hair on top of fighting cancer made me feel like someone was kicking me when I was already down. I was in the process of making arrangements for a wig when I spoke to Claudia. She told me to save my money, she felt confident that I would not need a wig, and I never did! Claudia and my capper were amazingly supportive through the process. They answered all my questions with great empathy and promptness. I can’t recommend their services enough. I’ve seen other cappers at my doctor’s office, but none have the level of professionalism of Right Arm. If keeping your hair is crucial, capping will be worth it, and you will be in the best hands with Claudia and her team.

V.K., December 2019

I was diagnosed with breast cancer in Sept 2015. After decisions had been made;  lump removal, chemo and radiation, my only thought was to save my hair. I have worn it the same way forever, and did not want to attract the attention/concern of my professional community by a change of style. I explored  umpteen places about having a wig made, and researched  hair weaving. Each was likely to be quite noticeable. And then a friend told me about Cold Caps, and though they were not yet well known, they seemed to offer the most hope. Through the advice of the niece of my BFF, I found Claudia. And my mind was made up. She made all the arrangements for the deliveries to the hospital, she found me the most caring, interesting, comforting Cold Cap Helpers to keep my head freezing for the requisite hours. They kept me hydrated and fed, and comfortably tucked into my electric blanket.
It was very expensive,but worth every penny. It is not a job to be done by anyone without the training.  Yes, a lot of my hair did fall out, but a lot didn’t, and for a while I had to make some adjustments to the way I wear it. But I never had to change my total look, and now, 4 years later, I wear it the way I always have, albeit it with some slightly thin spots. Throughout the process whenever I had a question about hair care, or being scared by hair loss I could reach out to Claudia for her support, knowledge and wise coaching. She was always there. Made all the difference.

NB, Class of 2015 – December 2019

I used the Cold Capping service in 2014 when I was receiving treatment for my third breast cancer recurrence. It was a “no brainer” decision for me. I had just been offered a new job and felt that being able to keep my hair was important, not only in terms of my own mental health and well-being but in my ability to come into a new position as a “whole,” not “sick” person. Sharing my recurrence was on my own terms, not my hair’s!

The process worked amazingly well…I retained a full head of hair throughout my three months of treatment and no one was ever the wiser. I was grateful to my oncologist who suggested I consider it.

I benefitted greatly from Cold Capping and encourage any woman whose treatment regimen is compatible with it to consider doing it as well.

JRM, November 2019

Claudia and my capper took incredible care of not just my hair during my chemo treatments, but of me too. Claudia was always so quick to hop on a call or email me back anytime I had questions about hair care or the process in general (even on the weekend!). Claudia is so knowledgeable about hair care during and after treatment – I knew I was in the best hands to retain as much of my hair, (and myself), as I could. Further, my capper, was a bright light by my side during every treatment, carefully, gently, and thoroughly ensuring my caps were administered correctly and that I was as comfortable as possible, which didn’t stop at my cold cap. She would happily adjust my chair, blanket, IV stand – anything – to ensure maximum comfort. Partnering with Right Arm was a decision I am extremely grateful I made.

Amanda M., November 2019

I appreciate what you do for women (and men) who cross that threshold into facing their fears, their vulnerabilities, their deepest unknowns.

As I approach my last chemotherapy session, I know that this process has made me stronger, wiser, and more determined to live my best life NOW.

Thank you for your guidance.

Mahwish Syed, September 2019

As I start my cancer journey you are one of the people I can say was kind and so helpful and I will be forever grateful!

Laurie C., July 2019

I was so scared, cried the whole night before, was having an anxiety attack en route to the hospital, and then we met our Right Arm capper. That chemo session couldn’t have gone as seamlessly, calmly, pleasantly as it did without her. She really eased our fears because she has such great energy as person, she knows everyone at the facility, and each medical aspect of the day. So aside from the capping there was no great fear of the unknown lurking, and nothing seemed dire or severe. My husband felt the same way.

Aside from being so grateful to work with you guys to save my hair, the service your business provides is really the type of care and compassion I wish every person received during a health issue. I now feel like we can make it through these next 11 weeks comfortably and at ease, which I didn’t think was possible before.

Emily Noel Spiegelman, February 2019

My capper was spectacular, a great companion above, and went beyond the call for duty. As a business owner, it is important for me to share my feedback with you because we live off of referrals and word of mouth in the services industry. I would recommend Right Arm without a doubt. Rest assured of that!

Monica Calabrese, March 2018

You and your team have been so loving and supportive. You really helped me get through this. I’ve often said to folks that even if I lost every single strand of hair on my head, it was worth the money just to have a capper at my side during my chemo sessions.

Stacey S., March 2018

I wanted to share a story with you. My head was covered with a shawl and as I was walking out into the waiting area this girl approached me with a big smile and with such enthusiasm. She said that she did the cold cap with you and look at how much hair she has. She said it worked. She had a full head of healthy hair down to her shoulders. That brought me tears and hope.

M.C., September 2017

It’s been a year since my last chemo treatment and my hair is long, thick and strong. But I never thanked you.

I was pretty miserable and cranky and scared. I want you to know that I really appreciate that you ignored all of that. Thank you from the bottom of my heart!

Elizabeth Kahn, August 2017

You were so amazing during the darkest time of my life. You helped me get through it all. I will never forget your kindness.

Robin Rokuson, July 2017

Dearest Angel Claudia – Your attention, unwavering kindness, patience and expertise in what you do is so beyond appreciated. I am immensely grateful to be connected with you! You are indeed a special gift in this world of ours.

S.J., March 2017

It really is a miracle right now that I have a full head of hair and feel relatively normal as opposed to bald and sick. I owe it all to my wonderful capper, running the show like clockwork. My capper was also a warm and lovable person to have around during a very scary time. Words cannot even express my gratitude.

A.S , October 2015

Just want to thank you so much for helping me with all my questions about cold caps and most of all getting me a capper to help me during this most difficult time of my chemo. She was not only professional, she was kind, compassionate and most of all a calming presence in the middle of my chaos…..and she is now a new friend to me forever. My hair looks great!

Jennie Guberman, January 2015

You are amazing and saintly for the work you are doing. You’re an angel in the trenches.

Marjorie Thompson, March 2013

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